KidZania USA - Payment Policy

USA

Payment, Refund and Cancellation Policy

 

Payment.  To hold a reservation, a deposit equal to 25% of the total cost is due upon signature and return of this agreement to KidZania. Final payment of the total remaining cost is due on the day of the visit.  Acceptable forms of payment include electronic bank transfer (ACH or Wire), School District Check, or Credit Card.

 

Changes to Attendance.  KidZania will do the best to accommodate any necessary additions or deletions made to the expected attendance list.  Should the number of attendees exceed the previously agreed upon amount, KidZania will invoice School for the additional amount and payment shall be made within 14 days of the visit.  Should the number of attendees be less than the previously agreed upon number, KidZania shall refund School the difference up to 10% of the total agreement amount. Refunds will process by check within 30 days of the visit. 

 

Schedule Changes.  Should changes to the scheduled date of visit be necessary, notification to the Group Sales Representative is required at least two weeks prior to the scheduled date of visit.  KidZania will make every effort to find a mutually acceptable date. School understands that during periods of high demand, it may be more difficult to find space to accommodate on short notice.

 

Refund Policy.  Should cancellation of reservation be necessary, notification to the Group Sales Representative is required at least two weeks prior to the scheduled date of visit.  KidZania will refund the deposit, less a $50 administrative fee.  Refunds will process by check within 30 days of cancellation. 

 

Cancellation.  KidZania may cancel the visit should the final payment not be received from School by the expected date, or should School not provide the necessary head count and documents in a timely manner.  Should KidZania cancel the visit due to School failing to comply, the initial deposit will not be refunded.

Payment.  To hold a reservation, a deposit equal to 25% of the total cost is due upon signature and return of this agreement to KidZania. Final payment of the total remaining cost is due on the day of the visit.  Acceptable forms of payment include electronic bank transfer (ACH or Wire), School District Check, or Credit Card.