Preventive Measures at KidZania in Frisco, TX

Welcoming You Back to KidZania USA

At KidZania, we have always taken safety and security of our guests as top priority. During these times, we have made updates based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) as well as Health Department and local government regulations.


At the entrance to the KidZania airport in Stonebriar Centre, we will measure temperatures, ensure everyone has a proper face covering, and ask COVID-19 related questions about symptoms. This protocol is in place for all visitors and employees prior to entering KidZania.


Face-covering masks are mandatory throughout the facility for all guests 4 and up, employees and staff members, and we will monitor to ensure everyone keeps them on at all times while inside the city.


In the interest of maximizing safety, we will also be refraining from using children's uniforms inside the activities. 


In addition, we established extra measures of sanitation, including easily accessible hand-cleaning stations for our visitors and staff members. Our cleaning crew is using low-allergy hydrogen peroxide cleaning solution to continuously clean all surfaces, including those in high-traffic areas. In addition, a more thorough cleaning process takes place every night after the park closes and before opening.


Children are asked to use hand sanitizer prior to and after each activity at KidZania.


Finally, KidZania will see a reduced number of visitors per day to ensure compliance with social distancing. The activities (professions) at the park are adjusted to provide for proper space, and all high-traffic areas are marked appropriately.


We are confident that together we can keep each other safe and healthy.


KidZania – Get Ready for a Better World!